Try the new CAMRA Experience. We’re excited to introduce our newly revamped website designed to enhance your journey through the world of beer, cider, and perry.

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Feedback and Complaints

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For general and membership enquires, or to be directed to a particular department, please use the form on the Contact Us page. 

Please use this page to submit feedback or a complaint relating to CAMRA, our events and any service or product that we may provide.


Codes of Conduct and complaints procedures 

Everyone at CAMRA festivals is expected to abide by our Festival Code of Conduct.

When representing CAMRA, members are expected to abide by our Members Code of Conduct.

CAMRA recognises the importance of its volunteers, those who contribute their time, energy and skills to support our campaign without payment. To see our responsibilities to volunteers, please check our Volunteers’ Charter.

You can read about our formal complaints and disciplinary process here

You will receive an automatic response to confirm that we’ve received your message. If you are submitting a complaint, we aim to respond within 5 working days to outline how it is being handled.

Your data will be processed in accordance with the GDPR as per our Privacy Policy and Fair Processing Notice.

Feedback and complaints can also be sent by post to our office:

Feedback and complaints
Campaign for Real Ale
230 Hatfield Rd
St Albans