FAQs

Great to hear you are interested in joining. Please visit the following link to find out more. Join CAMRA

Sorry to hear you are thinking about cancelling your membership. Please contact us with your membership number and confirmation of your wish to cancel. Please use the contact us form and select the “Membership” enquiry type.

It’s quick and easy to update your details or contact preferences. Login to make changes to your record. 

Adding a partner when you are about to renew your single membership is quick and easy Click here . If you wish to add or amend your joint membership during your annual membership period there may be a charge.

You will need to login and go to the shop

You can subscribe to regular updates from WB Online. Go to https://wb.camra.org.uk/alerts and choose your preferences. 

Your local branch would love to hear from you. To find out who they are and how to contact them please visit  our Branches page

Members are allocated a “primary branch” from their postcode. You can change your primary branch by sending us a message via the Contact Us form.

You can also opt-in to receiving communications from other branches. Log in to your profile, select ‘Branches’ and choose to hear from an additional five branches.  Please check your marketing preferences to ensure you have consented to being contacted by the branches you select.

We hope you have enjoyed your membership. Renewing is quick and easy. Go to – https://join.camra.org.uk/renew  .Renew as a Direct Debit payer, save £2 per year and save having to renew each year.

CAMRA offers members aged 18 to 25 a concession on the standard rate of membership. Go to – https://join.camra.org.uk/

You can search our postcode search tool here.

1. Has a date on it showing validity.

2. Is valid at participating pubs in the UK.

3. Entitles the bearer to 50p towards the cost of a pint of real ale, real cider or real perry (hand-pull and bag in box only). This is subject to respective agreements with Pubs see point 13 below for specific agreements.

4. Is valid for CAMRA members only and is non-transferable.

5. Photocopies will not be accepted and if produced, the individual producing it may be liable to prosecution for fraud.

6. Cannot be used in conjunction with any other deals offered by the participating pubs

7. Only one voucher per pint redemption per visit

8. Member must show a valid membership card

9. No cash alternative is offered or implied

10. Subject to local licensing restrictions and availability at participating pubs.

11. CAMRA is not financially liable for redemption of vouchers and no cash refund may be made on these vouchers

12. Not redeemable by anyone under the age of 18

13. Specific offers that vary from point 3

14. In the event of exceptional circumstances, participating pubs may be subject to change/discretion for a period of time. Your understanding and continued support are valued at these times.

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All members who pay by Direct Debit on the 1st of the month will receive renewal packs by the end of that month or before your current card expires.

For any payment issues please use the contact us form and select the “Membership” enquiry type. You can see when your renewal date or next payment date are on your record by visiting https://account.camra.org.uk

Add a postcode into the branch finder ­here to see the nearest branch.

This depends on how you think about value.

If you are choosing to go paperless, you won’t get your annual voucher mailing, so your overall benefits package will be limited to our digital offer (except BEER magazine if you choose to get it by post).

A lot of our benefits are already digital, including our Greene King app offer.

Some people might think is a loss of value attached to their membership. For others, the saving for the Campaign by opting out might be seen as another way to help CAMRA.

Paperless membership means that we will communicate with you digitally unless absolutely necessary.

It’s a way to reduce how much paper you’re receiving from us and will also opt you out of the annual voucher mailing. It will also save the wider Campaign money, as it will reduce the cost of administering memberships.

We want to let you choose how you receive communications and other aspects of your membership benefits from us.

You can already have a digital membership card, opt out of some types of communications and receive a lot of our correspondence by email, but paperless membership means everything will come to you by email.

The only exception is if you have to renew your membership each year because you pay by debit or credit card, in which case, we will send a single paper communication per year – your annual renewal notice.

It will help reduce our central costs to process memberships, but it also means you can choose to control the amount of paper you get through the post and opt out of the annual voucher mailing.

Paperless membership isn’t compulsory – it’s your choice to fit what you want from your membership.

There’s lots of reasons why you might choose to go paperless!

Your card, straight away. Download your digital membership card from your account and get your membership instantly. Joint members each download their own from their online account.

Easy to manage. Renewals and service notices come by email, and you can check your details in your online account whenever you like.

Better for the planet. Fewer packs printed and posted means less paper used and less to throw away.

Saves CAMRA money. Every pack we don’t print and post saves CAMRA money. That money goes back into our campaigning.

No, this is a new option that you choose to use if you want.

At the moment, only existing members can opt to go paperless.

New members will not be offered the opportunity to choose paperless at the point of joining. This is something we want to offer in future.

Because switching to paperless membership means that you won’t get an annual voucher mailing, we want new members to receive their full benefit package before making an informed decision about paperless membership.

No. A joint membership means that the two memberships are linked together in our membership system, so membership cards and vouchers are issued as a package which can’t be split.

You can also opt in through your personal user account here camra.org.uk/profile/account

Yes. We still need to contact you for things such as renewal notices. We require an email to be registered on your member record. If you do not have one, please contact the membership team, email membership@camra.org.uk, confirm your membership number and postcode and the email you would like added in the communication. Once we have actioned your request we will email you to confirm, and you will need to set up a password.

If you opt for a paperless membership, we won’t send your annual voucher mailing anymore. You won’t get the vouchers, but you can still use proof of membership for a discount where pubs and club participate in the discount scheme camra.org.uk/nearby-discount-pubs.

CAMRA vouchers do not carry a financial value unless they’re printed and sent to you. When you opt for paperless, the vouchers will simply not exist, and the cost saving from not producing them would save the organisation money.

The current redemption rate of the vouchers is around 25%.

We will not send you a physical membership card.

When you tell us that you want to opt for paperless membership, we will add a flag to your member record that will prevent the physical production and dispatch, and we’ll let you know how to download a digital card instead.

When you reach your annual renewal point, we will send you an email to remind you that your digital card is available.

You can get a digital membership card at any point. You can download one through your user account page here: camra.org.uk/profile/account

Any member can get a digital card – you don’t need to be opted into paperless membership to download one.

Yes, you can.

You just need to change the settings back on your user account. You will then get your membership card and vouchers through the post at your next renewal date.

If you want to opt back in to paper membership and get your card and vouchers in the current annual term, you will need to contact membership@camra.org.uk to request those.

Yes, you can still receive this by post.

Paperless membership does not stop you from getting it. You can change your BEER preference here: camra.org.uk/profile/account

Yes, even if you’re opted into paperless membership, we will still send you a letter to remind you to renew. This is for members who are paying by credit or debit card annually, rather than those who pay by Direct Debit or recurring card payment.

To access your digital card online straight away, please follow the steps below:

- Log in to your CAMRA Membership Account on our website camra.org.uk/profile/account 
- Select ‘My Profile’ from your initials icon in the corner of the screen
- Once in your profile, scroll down to ‘Membership’ and select ‘Download your digital card’
- You will then be able to add your digital card to either your Apple or Google Wallet
- If you are unable to log in, please use the ‘Login’ help in our FAQs for guidance.
- Note that if you have no email address registered to your CAMRA membership, please contact membership@camra.org.uk on 0330 153 9924 option 1

If you have an issue with the download, please try to refresh the page and re-try the link to download the card.

If the problem persists, please use the contact us form.

Digital cards are only accessible to each member once logged in to their individual membership account, as each member has their own unique member number.

Therefore, each joint member would need to log into their own account to access their digital card.

- If you are unable to log in, please use the ‘Login’ help in our FAQs for guidance
- Note that if you have no email address registered to your CAMRA membership, please contact membership@camra.org.uk on 0330 153 9924 option 1

Yes, you will still receive a membership card in the post when you join or renew your membership. Digital cards are not sent automatically, but are available to download from your membership account in addition to the card sent in your membership pack.

Please use the contact us form and select the “Membership” enquiry type to request a replacement card which can take 5-10 working days to arrive in the post. If more than one card is lost in a twelve month period there is a small administration fee.

To log in, you will need to have an email address already linked to your membership record. If you do, you will need to go to the 'Sign in’ page and select ‘Forgot your password’. Alternatively you can click on this link camra.org.uk/forgot-password.

If you have no email address registered to your CAMRA membership, please contact membership@camra.org.uk or 0330 153 9924 option 1

You will need to try to reset your password by going to the 'Sign in’ page and select ‘Forgot your password’. Alternatively you can click on this link camra.org.uk/forgot-password.

If the email has not arrived, please check your junk/spam inbox.

Another reason is that you may have a different email address linked to your membership record or no email address registered at all.

Please contact membership@camra.org.uk or call on 0330 153 9924 option 1 to update your membership record.

The email address that you are using is not linked to your Membership Account. Please contact membership@camra.org.uk or 0330 153 9924 option 1

Note that your password must be at least 8 characters long and contain at least 1 uppercase, 1 number and 1 special character, valid characters are !$#%@£.,-\/{*}%

Please ensure that you use the password link within the time stated in the email before it expires. If more than one password reset email is requested, you must use the latest email received and not use any previous ones, the latest reset email takes precedent, and only that link can be used.

Please contact membership@camra.org.uk or 0330 153 9924 option 1

The GBG App will shut down in September 2026, with our website replacing the app moving forward. GBG app subscribers were notified in August 2025.

We are no longer taking subscription payments, therefore users are not able to purchase or renew a subscription for full access.

Subscribers who have paid will have full access until their subscription end date.

No, as we will no longer be taking any more subscription payments, you don’t need to cancel it.

Good Beer Guide data is now available free of charge for CAMRA members, or Explorer Pass digital subscribers when logged in using the CAMRA website.

Not a CAMRA member? You can join here camra.org.uk/membership/

If you have saved app data that you would like to keep, providing you are either a CAMRA member or hold an Explorer Pass digital subscription on our website, you can import your saved GBG data to your account on the CAMRA website following the steps below.

• - Log in to your CAMRA membership account
• - Select ‘My Profile’ from your Initials icon in the corner of the screen
• - Once in your profile, scroll down until you find ‘GBG App Management’ and select this option

The app will have the password you used at the time of creating your app account. This is not necessarily the password you have for your membership log in, as the two are separate log ins.

If you’re still not able to log into the app, please try resetting the password.

You can find guides and resources here. If you have any questions, or you can’t find what you’re looking for, please get in touch and we’ll do our best to help. Contact the Campaigns Team at campaigns@camra.org.uk

All national CAMRA campaigning is led by our volunteer committees. If you’d like to get in touch with them, just email campaigns@camra.org.uk and the Campaigns Team will be able to pass your idea on to the right committee. You can also contact your CAMRA branch for local campaigning work – find them here.

CAMRA campaigns locally and nationally in support of pubs, clubs, brewers and cider makers. We do this by lobbying government at all levels, working with trade organisations, producing and coordinating national initiatives, and supporting local pub-saving campaigns. You can explore our current pub and club campaigns here, and our beer and cider campaigning here.

To purchase books, please visit the CAMRA shop at shop.camra.org.uk

To purchase clothing, please visit the CAMRA merchandise shop at merchandise.camra.org.uk

If you are a CAMRA member, a discount of 10% is available on merchandise products and a £2 discount on books.

For books, please visit the CAMRA shop and ensure you log in with your membership log in details. If you are not logged in, you will not receive the discount. Your book discount will be applied at the point of checkout. shop.camra.org.uk/wp/wp-login.php

For a discount on our merchandise products, you will require a discount code. Please follow the steps below to receive your code:

- Log in to your CAMRA Membership account.
- Select ‘My Profile’ from your initials icon in the corner of the screen.
- Once selected, scroll down until you find ‘Discounts and Benefits’ and select this option.
- The merchandise code will show on this page.
- Copy this code and use it in the Coupon Code section at the point of checkout on the merchandise website. merchandise.camra.org.uk

Alternatively, you can use the link below : camra.org.uk/profile/account/discounts-and-benefits If you are unable to log in, please use the log in FAQ for guidance.

Please see our size guidelines here: merchandise.camra.org.uk/size-guide

Please send an email with your order number and details of the issue.

For book order queries please contact shop@camra.org.uk

For merchandise order queries please contact camra@camra.org.uk

We aim for orders to arrive within 7-10 working days, however this may take longer during busy periods. You will receive an email confirmation once your item has been dispatched.

You can purchase the Good Beer Guide from our CAMRA shop. For CAMRA members, please ensure that you log in to receive your membership discount, the discount is automatically applied at the point of checkout.

If you are a CAMRA member and would like to receive a copy of the Good Beer Guide automatically each year, you can subscribe to the Good Beer Guide Privilege Club resulting in extra savings.
For more information camra.org.uk/profile/account/gbg-privilege-club

If you have any further questions, please get in touch by emailing membership@camra.org.uk

Pubs can display the discounts they are offering to CAMRA members behind the bar via Real Ale Discount Schene posters, together with identifier window stickers. The poster offers space for the pub to add any Terms and Conditions of the offer or additional discounts on items such as accommodation or occasionally food. The discount is at the discretion of the pub and can be as little or as large as the pub feels suits their business.

All discounts are at a pub’s discretion and subject to each pub’s own terms and conditions.

These are usually displayed on an empty belly Real Ale Discount poster in the pub.

Please do not abuse the discounts supplied by each pub, as all discounts are offered in good faith to CAMRA members.

In the event of any issues arising, please contact membership@camra.org.uk

Look out for the Real Ale Discount Scheme window stickers and posters in pubs:

You can find pubs that offer the RADS discounts near you or in any location in the UK, using our handy postcode Search above. Pubs participating in the scheme will also feature the Real Ale Discount Scheme window sticker – look out for this in your local. Posters may also highlight the exact terms and conditions, which are at the discretion of each pub. *Please note that pubs may remove an offer at any time and all offers are subject to change without notice.

The CAMRA Real Ale Discount Scheme (RADS) was created on the request of licensees to give them the chance to promote their real ale offering to card-carrying CAMRA members by offering them money off a pint or half-pint.

CAMRA members can receive discounts on the production of a VALID membership card.

CAMRA members enjoy discounts at over 3,300 pubs* nationwide via the RADS scheme, which encompasses:

• Real Ale Discount Scheme Membership Card discounts (around 3,350 pubs)
• CAMRA real ale, cider and perry paper vouchers  (over 1200 pubs)

*some pubs may offer both discounts